Quality Standards

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TradOnline follows, for all its key procedures, the recommendations of the European quality standard EN 15038 “Translation services”.

  • Recruitment: use of professional translators and proofreaders who only translate into their mother tongue, and are proficient in the use of CAT tools.
  • Translation processes: Translation by a translator, proofreading by a second senior translator, high-quality project management system, creation of translation memories.
  • Project management: proper planning and tracking of the project’s progress, saving and conservation of source and translation files for several years, implementation of PDCA.
  • Client management: a dedicated project manager, client satisfaction survey.

And we go above and a beyond these standards by optimising a client’s complex project on the financial, technical and organisational levels.

 

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